Building a SaaS Company

In this comprehensive interview with Will Bachman, Sri shares the strategic and operational lessons learned from scaling a tax credit business line that helped thousands of small businesses access government incentives. The conversation dives deep into the challenges of building scalable operations while maintaining the personal touch that small business owners value, and how those insights shaped his approach to launching Talytica, his data analytics startup focused on helping small businesses evaluate job applicants. Sri discusses the transition from consulting to entrepreneurship, the unique considerations of building technology solutions for the small business market, and how his experience understanding the needs of small business owners informed both his business model and product development strategy. The wide-ranging discussion covers everything from early-stage fundraising and team building to the specific challenges of creating SaaS solutions that truly serve smaller enterprises rather than simply scaling down enterprise software. Will and Sri explore how Sri's consulting background at McKinsey informed but also needed to be adapted for the realities of startup leadership.